Versand

Couriers

We work in the European union with GLS and DHL. Outside the European Union we work with EMS.
On average your goods are processed in 1-2 days. and delivered 2-6 working days in Europe.

Delivery

We insure all parcels up to a value of 2500,- €, since the risk of transport passes over to the buyer once the goods are handed out to the carrier. This service is free of charge for our customers. Please consider that customs' fees and import purchases taxes will be charged when the goods are exported to non-eu-countrys and we do not know how much this will cost you. The customs authorities in charge will be able to inform you about these charges.

Transport damage/complaints

We kindly ask our customers to report evident defects as to quality within one week of receipt of goods. In the event of transport damage, which is already visible externally, we ask you to control the parcel immediately and to let the carrier give you a written confirmation of the damage.